Privacy Policy

Software Solutions LLP (hereinafter hStock) defines the policy towards the processing of personal data and contains information on the personal data protection requirements implemented by hStock. This policy applies to all personal data processed through the Aggregator that hStock receives or may receive from a User. This Policy is an integral part of hStock's internal document that defines hStock's general policy towards the personal data processing and discloses general information about the personal data protection requirements implemented by hStock.

1. General Provisions.

1.1. hStock may also receive Personal Information from its partners (hereinafter "Partners") whose websites, programs, products or services you use (for example, from hStock advertisers). In such situations, the transfer of Personal Information is only possible in cases established by applicable law and is carried out on the basis of special agreements between hStock and each of the Partners.

1.2 Please note, that use of any Sites and/or Services may be regulated by additional terms and conditions, which may amend and/or supplement this Policy and/or have special terms and conditions towards personal information placed in the relevant sections of the documents for such Sites and/or Services.

1.3 When processing personal data, hStock is guided by the standards of international legislation, the legislation of the European Union and the United Arab Emirates.

1.4. hStock has the right to make changes to the Policy. If we make significant changes to the Policy, we will notify you about that.

1.5. hStock welcomes your questions and suggestions regarding the implementation or modification of this Policy. You may contact our technical support for inquiries about the exercise of your rights or complaints regarding incorrectness of your Personal Information or illegality of its processing.

2. The purpose of this policy.

2.1 Protection of your Personal Information and your privacy is extremely important to hStock. When you use the Site, hStock protects and processes your Personal Information in strict compliance with applicable law. In keeping with our obligation to protect your Personal Information, we would like to inform you in the most transparent manner possible about the following aspects in this Policy:

2.2 Trading Information and Orders.

Any Personal Information that you provide to us and/or other users of our Site when you make an order, respond to a message, accept an order conditions, discuss transaction details and/or perform other activities related to trading services on our Site. Examples of the data we collect may include, but are not limited to: your account information, information required to access your personal account, e-mail address.

2.3 Registration and Use of Forms.

Personal information provided by you when signing up (creating an account), filling out forms (feedback form), contacting the tech support. For example: your name, IP address, e-mail address, cookies files.

2.4 Data and content stored in the hStock systems.

Information about your activity while using hStock. For example, information about purchases, hStock usage data, information about your interactions with other users, as well as files and content stored in the hStock systems, including your feedback, comments about the quality of our Site, and also any data we need to successfully satisfy complaints and provide technical support.

2.5 Dispute Resolution.

Successful resolution of complaints and the correct work of our technical support service are very important to us and our ability to provide you with our services. Therefore, we may require a certain set of personal data in order to fully address your complaints or complaints that may concern you. hStock reserves the right to publish and/or use certain types of personal data if it is necessary to protect its business reputation and brand reputation.

2.6 Technical Data and Analytics.

For detailed analysis and collection of technical data, hStock uses a set of functions (including cookies) that may collect your personal data. hStock also uses third-party web analytics tools in order to collect information about traffic sources, site traffic and effectiveness evaluation. For example, we use: web analytics tool called Yandex.Metrica. The types of personal data we collect in this way include: date and time of access to the Site, electronic data (HTTP headers, IP address, cookies, browser ID and software data).

3. Who else has access to your Personal Information and whom it may be shared with.

3.1 hStock may share your Personal Information with its employees (in frames permitted by applicable law). hStock may also share your Personal Information with its affiliates, including third parties and services with which hStock cooperates. Please note that the level of Personal Information protection in some countries may not be the same as it is in yours, so when using our Site, you agree with such data transfers. Third parties include: Yandex.Metrica web analytics tools.

3.2 When processing data obtained in the way specified in clause 3.1. hStock is guided by international law, the laws of the European Union and the United Arab Emirates.

4. How we use cookies.

4.1 Cookies are small pieces of data with certain (often technical) information that a server sends to your device to remember information about your preferences. This information is used by the Site to analyze your actions and display the Site in a format that is convenient for you.

4.2. hStock uses session cookies to provide you with a more convenient use of our Site. For example, the PHPSESSID cookie allows us to remember your choices when you log in to the Site. Session cookies' validity period expires at the end of your session (when you close the page or browser window).

5. How long we keep your personal information.

5.1. hStock will keep your data for such a period of time that is necessary to reach the purpose for which this data has been collected or to comply with legal and regulatory requirements.

5.2 If you wish to have any of your Personal Information deleted, you may contact us with a corresponding request.

5.3 At the end of the storage period, your data will be deleted or anonymized.

6. Your Rights.

6.1 In case it is provided by applicable law, you have the right to access your Personal Information processed by hStock in accordance with this Policy.

6.2 If you believe that any information about you, that hStock keeps, is incorrect or incomplete, you have the right to demand that we supplement or correct your information.

6.4 You may request the deletion of your personal information or part of it, or withdraw your agreement to the processing of your personal data.

7. Feedback.

hStock welcomes your questions and suggestions regarding the implementation or modification of this Policy. Please use our Telegram chat or send us an email at [email protected]. It can be also used to send requests about the exercise of your rights or complaints regarding incorrectness of your Personal Information or illegality of its processing.

Effective: August 31, 2022